L’Escale Resort Marina & Spa values you as our guest and understands that privacy is extremely important to you. We would like you to be familiar with how we collect, use, and disclose your Personal and Other Data.
Data covered by this privacy statement
This Privacy Statement explains the privacy practices of L’Escale Resort Marina & Spa for the Data we collect:
- through websites operated by us from which you are accessing this Privacy Statement, including www.lescaleresort.com
- through software applications made available by us for use on computers and mobile devices (in partnership with Protel)
- through our social media pages that we control from which you are accessing this Privacy Statement, including Facebook and Instagram
- through email messages that we send you that link to this Privacy Statement and through your communications with us online or in person;
- from third parties such as Authorized Licensees, Strategic Business Partners, Owners, and Other Sources, such as public databases, marketing partners, and other third parties.
- when you visit or stay as a guest in our hotel, or through other offline interactions
- By using the above Services, you agree to the terms and conditions of this Privacy Statement.
The Data we collect
At touchpoints throughout your guest journey, we collect Personal Data which is in accordance with law, and so to serve you better. Personal Data is information that may identify you as an individual or relate to you as an identifiable individual, such as: Name, Gender, address, phone number, email address, payment data, language, date and place of birth, government-issued ID data, dates for special occasions, employer details, travel itinerary, prior stays, special amenities requests and social media accounts.
We strive to use reasonable organizational, technical and administrative measures to protect Personal Data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Please immediately alert us if you believe that your interaction with us is no longer secure.
L’Escale Resort Marina & Spa will not disclose any specific personal information that you submit to us about you in a manner that connects you with the Personal Information, except when we have your explicit permission or when it is required by law.